Delivery for your rugs varies depending on your choice. Once an order is placed Northdown Rugs will notify you of the delivery. - In general, it is 2-5 working days depending quality, size and stock of rug.
Northdown Rugs will contact you directly to let you know when the rug has left the warehouse and is on its way to you. As with all deliveries please check the correct items have been delivered.
Upon the rare occasion if you the box arrives damaged, please take images and contact Northdown rugs immediately.
Delivery is throughout Mainland UK, the Highlands incur an additional surcharge.
Once an order has been placed a personal After Care Letter will be sent to you with information regarding placement of rug, cleaning of rug and general maintenance.
If you do not receive this letter by the time your rug has arrived please contact Katie on email katie@northdownrugsuk.co.uk